GUARANTEE

VINTAGE, GOLD & SILVER: LIFETIME GUARANTEE

Pawnshop vintage, gold & silver jewellery is protected under a lifetime guarantee.

This guarantee does not cover normal wear & tear, lost items or alterations by a third party jeweller.

All gold & silver must be returned to Pawnshop for repairs.

A copy of the order number & purchase receipt is required to validate this guarantee.

VERMEIL/GOLD PLATED: 1-YEAR GUARANTEE

At Pawnshop, we offer a standard 1- year guarantee on all vermeil/ plated orders from the date of purchase. This covers basic manufacturing defects such as tarnishing, plating, stone loss from products purchased directly from Pawnshop. We will happily repair, replate, or replace any damaged items within this period.

Our 1-year guarantee does not cover the following:

· General wear & tear- for e.g., small dents/ scratches from daily wear

· Lost items or parts

· Water damage

· Plating degradation due to treatment e.g., exposure to oils, perfumes, hand sanitiser, soaps, extreme heat or cold, water.

· Alterations by a third party jeweller

A copy of the order number & purchase receipt is required to validate this guarantee.

For commissions and items that have been customised, please email for assistance with your guarantee.

For further assistance please email hello@pawnlondon.com.